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Find out why we have contacted you, how long the process should take and much more helpful information.

Have we contacted you?

After we conduct our detailed research we may make contact with people we believe may be beneficiaries in one of our range of cases. If we contact you it does not guarantee that you are/or will be a beneficiary in a case.

We will never contact you via email and request your bank account details.

Why have we contacted you?

If we contact you it means you may be a missing heir to some form of estate.We regularly contact suspected beneficiaries to request personal details to validate and confirm the research we have conducted. We collect these details in accordance with our privacy policy.

We may also ask you to complete a client summary form and this will be used as the basis for our research. The more detailed your responses on this form are, the better the quality of our research and results will be.

If we agree to take on your case, we will then ask you to sign a client agreement/contract with us. This agreement sets in place the agreed deliverables as well as the selected remuneration option and associated conditions.

Costs and Payment Options

There are a number of different payment options that can be put in place when we agree to do work for you.

Where your case is related to an intestate estate a contingency based fee option is usually selected. In simple terms this means that a percentage of your share of the estate is agreed to be paid to Heir Hunters upon settlement of the estate. If your claim is not granted then we do not get paid. We call this a “no win, no lose” contract.

For other less complex cases, we may recommend a set fee or an hourly based rate. Please contact us to discuss which payment option may best suit your case.

If you have been contacted by another genealogy or probate research company and wish to get a second opinion, please contact us by our online form to receive a no-obligation quote.


The time it takes to research and provide documentation for a case depends on it’s complexity. The length of time also increases if an external court or other beneficiaries are involved. On average a case relating to an intestate estate can take anywhere from 6-18 months to resolve. In our initial discussions with you we will be able to provide you with an approximate time line for your specific case.