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Privacy Policy

Privacy Policy

 

1. Heir Hunters’ commitment to maintaining your privacy
Heir Hunters’ Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices.

2. Collecting information on Heir Hunters’ visitors
Heir Hunters collects information about our site visitors including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. Heir Hunters utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular. This aggregated information may be shared with Heir Hunters’ partners to provide them with an overview of how Heir Hunters’ visitors use the site. This is done for the purposes of providing you with a more efficient site.

IP Addresses
Heir Hunters’ web servers gather your IP address to assist with the diagnosis of problems or support issues with our services.

Cookies & Applets
Heir Hunters uses cookies to provide you with a better experience. These cookies allow us to increase your security by storing your section ID and a way of monitoring single user access.

This aggregate, non-personal information is collated by Heir Hunters to assist in analysing the usage of the site.

3. Collecting information on Heir Hunters’ Registered members
As part of registering with Heir Hunters, we collect personal information about you in order for you to take full advantage of Heir Hunters’ services. To do this it may be necessary for you to provide additional information to Heir Hunters as detailed below.

Registration
Registration is completely optional. However, registration for Heir Hunters’ services allows you to take advantage of more of the tools and resources to assist you with any documents you may require. Registration includes submitting your name, email address, address, company, company classification, telephone numbers, option on receiving updates and promotional material. You may access this information at any time by clicking ‘Manage my account’.

4. Credit Card Details
Credit Card details are only taken for the processing of payment and will be deleted once payment is processed.

5. Email communications from Heir Hunters
Heir Hunters may provide you with selected information about our services and website changes in our email newsletter. This free service is sent to registered users and provides the option of opting out of receiving these by changing your preferences in the ‘Manage My Account’ section of the website. Heir Hunters may also make you aware of additional products and services which form part of your relationship with Heir Hunters.

6. Storage & Security of Personal Information
Heir Hunters takes all reasonable steps to ensure the security of our system. Heir Hunters allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Heir Hunters. However, Heir Hunters will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Heir Hunters site.

7. Access to Your Information
Unless you become a registered Heir Hunters’ user, Heir Hunters does not collect information that identifies you personally. If however, you become an Heir Hunters’ registered user, you are able to change and update your registered profile at any time. Should you require assistance with updating your account or removing your details from the site please contact us.

8. Heir Hunters’ Partners & Advertisers
Heir Hunters provides links to third party sites. The use of your information by these third party sites is not within the control of Heir Hunters and we cannot accept responsibility for the conduct of these companies.

9. Feedback
Heir Hunters welcomes ideas and feedback about all aspects of the site. Heir Hunters stores feedback that users send to us. This feedback will be used to administer and refine the service, and may be shared with Heir Hunters’ partners either in aggregate form or with specific identifying characteristics removed.

In some instances you may provide comments to us regarding our services. These comments may be displayed on our website to other users, if you do not wish your comments to be displayed, please contact us and we will remove your comments.

10. Privacy & Site Changes
From time to time, Heir Hunters may review and update its privacy statement. Revised versions will be updated on the website.